Senior Clerk: Refunds

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Job Detail

  • Offered Salary 1000
  • Career Level Others
  • Experience 2 Years
  • Gender Female
  • Industry Development
  • Qualifications Certificate

Job Description

Avbob

Senior Clerk: Refunds

Company: Avbob
Job title: Senior Clerk: Refunds
Location: Pretoria, Gauteng

Job Description

Reference #: 111SNCL05

The above-mentioned position is within the Premium Administration Department.

 

Responsibilities

-Sorting out post sent to our fax numbers and refunds email address.
-Handling telephonic and written enquiries.
-Attending to internal and external enquiries (emails and telephone).
-Liaising with clients for new banking details.
-Assisting with lapses by checking latest premium received
-Assisting other departments with telephone inquiries on inforce policies.
-Requesting refunds for Complaints Department.
-Requesting refunds for workflow (SAG).
-Requesting complaint refund requests.

 

Requirements

-Grade 12.
-Computer literate.
-2 – 3 Years’ administration experience.

 

Competencies

-Excellent communication skills.
-Computer literate (MS Office).
-Good interpersonal skills.
-Be client friendly and service orientated.