Reception Supervisor

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Job Detail

  • Offered Salary 1000
  • Career Level Others
  • Experience 2 Years
  • Gender Female
  • Industry Development
  • Qualifications Certificate

Job Description

Clinix Health Group

Reception Supervisor

Company: Clinix Health Group
Job Title: Reception Supervisor
Location: Soweto, Gauteng

Job Description

The Reception Supervisor will accept full responsibility and accountability to effectively coordinate the Reception/ Admissions team in order to provide a timeous and accurate admission and discharge service to both internal and external stakeholders, which meet customer requirements and expectations.



  • Manage and coordinate all reception staff (hospital/doctor), Switchboard Operator, Admissions Clerks and Porters and Drivers in an effective manner to ensure professional service delivery.
  • Ensure all reception / admissions activities are fully operational, legible and captured on SAP.
  • Engage with internal and external clients on documentation required for patient admissions, bed allocation, ward movements and discharge times, newborn registrations on medicals schemes and medical schemes suspension/ decline of authorizations to obtain further information to ensure authorization.
  • Manage financial risk, by ensuring the collection of co-payments and private patient estimates as per company policies and procedures.
  • Engage daily with the Finance team regarding banking according to the company cash management standards.
  • Drive eligibility checks in admissions.
  • Ensure completeness of documentation required for admission, for each patient.
  • Ensure any non-validated admissions are escalated and corrected on SAP



•Grade 12 or equivalent level of education essential.
•Customer-related qualification.
•2 to 5 years’ Reception / Admissions experience within a hospital environment.
•Previous Reception Supervisor (line management) experience advantageous.
•Computer proficiency – SAP or similar.