Receptionist

Jobs @Mustek Limited in Media, Information & Communication Technology
  • Midrand, Gauteng, 1000 View on Map
  • Post Date : November 23, 2021
  • Apply Before : January 23, 2022
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Job Detail

  • Offered Salary 1000
  • Career Level Others
  • Experience 2 Years
  • Gender Male
  • Industry Development
  • Qualifications Diploma

Job Description

Mustek Limited

Receptionist

Company: Mustek Limited
Job Title: Receptionist
Location: Midand, Gauteng
Closing Date: 25 November 2021

Job Description

Job Purpose: To provide a professional and efficient customer service that enhances the image of the organisation with a focus on customer service.

 

Responsibilities

  • Receive and direct walk- in customers to the correct departments
  • Answer calls professionally
  • Maintain the abandoned call rate
  • Sending quotes to customers
  • Deal with customer queries efficiently and timelessly
  • Follow-up on quotes
  • Liaising with Technicians on repairs

 

Requirements

  • Matric
  • Reception courses e.g., telephone etiquette
  • Minimum 1 years’ experience as switchboard operator (preferable)

 

Skills

  • Basic administration skills
  • Superior telephone etiquette
  • Solid communication skills
  • Good people skills
  • Excellent networking skills
  • Basic computer literacy especially in Microsoft applications
  • Good knowledge of general administrative

Knowledge:
Good knowledge of general administrative processes
Good knowledge of relevant technology (telephony system etc.)
Good understanding of organisation structure and organogram

Competencies:
Detail-oriented
Task focused
Proactive
Pressure resilient
Team player
Professional image