Junior Restaurant Manager

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Job Detail

  • Offered Salary 1000
  • Career Level Manager
  • Experience 2 Years
  • Gender Female
  • Industry Management
  • Qualifications Certificate

Job Description

Junior Restaurant Manager


Company: Nando’s
Job Title: Junior Restaurant Manager
Location: Verulam, Durban
Closing date: 01/06/2020

Job Description

Be more than just a Manager! Do you have fire in your belly and purpose in your heart? Do you pour all that you are into all that you do…. and have a little fun on the way? If so, please review the requirements and have the courage to pursue your passion and join the Nando’s family.

Duties & Responsibilities

  • Financial Management
  • To ensure correct and effective financial administration according to Nando’s policies & procedures on a daily basis.
  • To assist in controlling expenditure and in achieving expected gross profit margins (stock control, waste management, pilferage, etc)
  • To assist in taking corrective actions necessary to improve business performance indicators (Sales: Year on Year & Actual vs. Budget; Gross Profit; Ticket Average; Customer Count; Menu mix; Day parts; Complaints; Labour Turnover; Payroll vs. Turnover) on a daily basis.
  • To monitor performance against set daily targets (Turnover, Ticket Average; Customer Count).
  • Operational Management
  • To ensure efficient stock control management for the restaurant on a daily basis.
  • To perform daily compliance checks with regards to Health & Safety, Repairs & Maintenance, Cleaning & Hygiene, and escalate any problems to the Restaurant Manager.
  • To assist in developing the corrective action plan and facilitating actions necessary to improve internal and external audit results.
  • To communicate and ensure compliance to the Nando’s operational standards and operating requirements.
  • People Management
  • To assist in developing and monitoring rost on a weekly basis to ensure sufficient people capacity to meet the business requirements.
  • To ensure adherence to opening and closing procedures.
  • To assist with recruitment, induction and training of all new staff according to Nando’s policies and procedures to proactively meet the needs of the business.
  • To complete and check the attendance register. To assist the Restaurant Manager in ensuring adherence to the disciplinary code.
  • To escalate poor performance where necessary and provide continuous feedback to staff and Restaurant Manager.
  • To assist in ensuring that all staff are signed-off on the relevant training material and procedures on an on-going basis.
  • Marketing Management
  • To assist with communication and execution of all national, regional and local marketing campaigns and initiatives.
  • To respond to customer complaints in accordance with the Nando’s policies and procedures.
  • To assist in developing the corrective action plan and facilitating actions necessary to improve results of the mystery shopper report.
  • To assist with the execution of the local marketing plan to promote sales and increase customer base.
  • To fulfill the responsibilities of the Restaurant Manager in his/her absence.
Minimum Requirements
  • Matric
  • At least 2-3 years restaurant management experience
  • Experience in Microsoft office
  • Excellent knowledge of restaurant operations: Preferred
  • Applicants who have more than 3 years restaurant management experience: Preferred
  • Applicants who are in possession of a valid driver’s license and their own vehicle.


  • Attention to detail and accuracy
  • Ability to manage a group of people
  • Excellent communication skills
The Application deadline closed.