Capitec Bank: Customer Service Agents

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Job Detail

  • Offered Salary 1000
  • Career Level Others
  • Experience Fresh
  • Gender Female
  • Industry Finance
  • Qualifications Certificate

Job Description

Capitec Bank

Customer Service Agents

Company: Capitec Bank
Job Title: Customer Service Agents
Locations: Postmasburg, Kathu Northern Cape; Jozini, KZN
Date listed: 28 April 2021

Job Description

We are on the lookout for energertic, self-motivated individuals who share our passion for service in the banking industry.

 

Responsibilities

  • Responsible for providing excellent client service by fulfilling and exceeding the client’s expressed need (Save, Transact, Credit and Insure)
  • Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions
  • Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client
  • Presenting and conducting self in accordance with brand expectations

 

Requirements

  • Grade 12 National Certificate / Vocational

Skills / Knowledge

  • Basic calculations
  • Retail/consumer service environment
  • Capitec Bank products
  • Internal business processes and procedures
  • Organisational policies, including (but not limited to) Credit Policy
  • Communication skills
  • Interpersonal & Relationship management skills

 

Competencies

  • Adhering to principles and values
  • Relating and networking
  • Persuading and influencing
  • Presenting and communicating information
  • Delivering results and meeting customer expectations
  • Following instructions and procedures

 

Additional Information

  • must have access to transport (personal/public)
  • Clear criminal record
  • Flexible and mobile across regions is an advantage
  • Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system

 

How to Apply

 

Service Consultant

Apply Online for the Capitec Bank: Customer Service Agents Opportunity 2021