Rental Agent

Listing Bidvest in Transport Email Job
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Job Detail

  • Career Level Others
  • Experience Less Than 1 Year
  • Qualifications Certificate

Job Description

Introduction

Do you possess enormous amounts of passion, energy & dedication?

Are you driven by the challenge of making a difference and increasing sales?

Are you able to work shifts and have an unendorsed driver’s licence?

Then we invite you to apply for a Junior Rental Agent position with our “Customer service team of the year” in Cape Town.

We have 3 new positions available at our Bidvest  flagship branches:

  • Cape Town Airport
  • Cape Town City Centre
  • Newlands

Job Purpose:

A Rental Agent is known for delivering outstanding customer service to customers, exceeding expectations where possible and maximizing revenue through the sale of products and service, while promoting a positive and professional image in accordance with the Bidvest Car Rental standards.

Duties & Responsibilities

  • Customer Service with face-to-face interactions and telephonic assistance
  • All rental activities – reservation to invoicing – and administration
  • Daily Stock checks & rental administration
  • Planning and scheduling of activities and resources
  • Vehicle movement control, allocation and reporting
  • Telephonic assistance and after hour support
  • Counter sales

Desired Experience & Qualification

Minimum Requirements:

  • Grade 12 or equivalent qualification
  • Code EB driver’s licence with own reliable transport
  • Able to work shifts and weekends

Desired Experience & Qualification:

  • Customer-facing interaction and service (previous experience an advantage)
  • Customer orientated thinking and behaviour
  • Maintaining professional image of the company and self
  • Strong administration skills
  • Excellent verbal and written communication skills (accuracy)
  • Excellent planning and organizational skills
  • Ability to think on your feet and use initiative – thrive under pressure
  • Ability to sell products and services – target driven
  • Team player
  • Have a positive outlook to all situations
  • Computer literate

Package & Remuneration

Market Related

Disclaimer

Bidvest Car Rental Employment Equity Plan, Targets and Strategy will be considered as part of the recruitment process, people with disabilities may be given preference.