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- Founded Since 2004
IDM has grown from a small business entity in 2004, to become the leading debt management company in South Africa. The company’s history has been more than 9 years in the making, as it has been the founder and CEO, Ian Wason’s dream to transform the approach to home loan refinancing and debt management in South Africa and become the industry leader.
|We are obsessed about client experience – delivering exceptional service at every interaction. We put our clients at the centre of everything we do as they are the purpose of our work. We listen to our clients attentively and with empathy, understanding their unique situation in order to offer them sound financial advice.|
|We understand the importance of our role in helping our clients and take responsibility for our actions and deliverables. We are quick to admit when we make mistakes, take responsibility for fixing them and humbly and clearly reason with clients when their expectations exceed our rules and protocols.|
|We believe in the growth and development of our people and the education of our clients. We understand that our people are the most important resource. As such, we support and encourage individuals to realise their potential and to be their best.|
|We prepare for tomorrow, today. We are innovative individuals who delight in being challenged. We are natural problem solvers who collaborate with others to find the best solutions.|
|Our success and sustainability is based on our ability to remain profitable, ensuring we are able to extend our impact positively to wider society and our community.|